A Lawsuit and Complaints Against Fitbit’s Heart Rate Monitoring Technology

Lately, there has been a lot of discussions about the accuracy of measuring heart rate activity in the FitBit HR and Surge. I thought it would be interesting to discuss about this topic and share my opinions, since I am an avid user of the FitBit HR.
On Christmas, I was given a new Fitbit HR and when I discovered what it could do, I was quickly excited and wore it all the time non-stop, even when I was sleeping. I am very happy to have my new Fitbit because I am interested in my health and I try to get as much exercise as possible. However, when I first heard the news about the class action lawsuit against Fitbit, a lot of questions stirred and I did some research.
The lawsuit states that Fitbit devices, specifically the Charge HR and Surge, have not consistently recorded accurate heart rate data with its monitoring technology, the PurePulse tracker, as promised and warranted. In addition, Fitbit has unjustly kept class members out of court through a post-purchase agreement, meaning that buyers are required to agree to not sue Fitbit after using its products with the PurePulse trackers.
Relating to the inaccuracies in the heart rate monitoring technology, a complaint from a woman in Colorado states that she wore her Charge HR during high rate activity, and when her coach measured her heart rate, it was twice the number of what her Fitbit watch recorded. Regarding these complaints, the plaintiffs have cited independent testing in which they had a board-certified cardiologist test the heart rate monitor technology at different intensity levels of exercise; what they found was that the data was inaccurate at an average of 24 beats per minute, while at extreme cases as much as 75 bpm (page 15, allegation 2, clause 37). In response to the lawsuit, Consumer Reports tested Fitbit’s products to see if they complied to the independent testing and consumer complaints.
“At Consumer Reports, we were surprised because we had tested both of the devices, and found the heart rate readings to be quite accurate. We decided to retest these models to confirm that we should continue to recommend them. And to learn more about their performance, we added some elements to our standard fitness-tracker test protocol. The result: Both the Fitbit Charge HR and Fitbit Surge passed our tests handily, accurately recording heart rates at everything from a leisurely walk up to a fast run. (Read more)
I must mention the limitations and reliability of Consumer Report’s testing; as stating on their website they “recruited a male and female volunteer”, each of “the two subjects” used the Fitbit Charge HR and Surge. What I find alarming is that they only had two test subjects, which could seriously lead to inaccurate data when relating it to the whole of society, meaning this study in my opinion has little environmental validity.
Consumer Reports also mentions that their participants wore two copies of the same fitness model tracker “one placed on the wrist, and the second one a few inches higher.” What they failed to mention was if they switched the placement of the two watched to see if, for example, the watch worn close to the wrist recorded the same activity as the second watch, which was worn higher up the forearm.
Even though Consumer Reports state that “all tests were conducted twice” and “a total of 64 heart rate measurements were recorded”, it does not mean that the data is reliable enough to comply for all people, as the data was only tested on two test subjects.
In my opinion, I believe that the Fitbit watches are worth the money, even if there are numerous complaints, lawsuits, and tests that oppose to the reliability of the PurePulse heart rate monitoring accuracy in the watches. At the end of the day, Fitbit watches are not medical instruments, but instead recreational; consumers should not criticize the heart rate monitoring to every last detail because it is not a matter of life or death. Your body knows when to stop, so rely on your body not what some watch tells you. What I really find enjoyable is the motivation I receive from the watch; just wearing it encourages me to be more active and to live a healthier life style.
I give a thumbs up to the Fitbit Charge HR.

